At some point, every home or business owner will find themselves in need of a professional plumber. While there are probably several plumbing companies in your locale, don’t wait until the last minute to evaluate them. Unfortunately, plumbing related problems can happen suddenly, without warning, often leading to a crisis, causing costly damages. While there are some minor repairs that can be performed without a lot of experience, most plumbing problems call for the skills of an experienced professional. Preferably one you can count on to show up during an emergency.
How to Evaluate Plumbing Companies
Take some time to evaluate plumbing companies before you need one. Things to consider in your evaluation are expertise, price, recommendations, ratings, customer service, and registration.
Make sure that the plumber you hire isn’t just a handyman, but a contractor with experience and expertise. You need to find someone who is trained to handle any plumbing problem you have and can do a great job. Look for plumbing companies that have been in business for a long time and have a number of experienced technicians working for them. Avoid lone handymen because they’re impossible to vet and can disappear when there’s a problem.
Reasonable Prices for Quality Work
The key here is “reasonable” – don’t just hire a plumbing company based on price (you often get what you pay for) – go for reasonable prices for quality work. Ask for an estimate. While getting an estimate over the phone isn’t always possible (sometimes they need to see the issue before they can provide an accurate estimate), sometimes plumbing companies can at least provide a ballpark range for basic services.
You can ask friends, family, real estate brokers or building contractors for recommendations who will be happy to share their experiences. While these recommendations can be helpful, online customer reviews are a great way to go as well. Check out the plumbing company’s reviews on their website, on their Facebook page, and Yelp reviews.
A+ BBB Rating
BBB ratings represent how the business is likely to interact with its customers. The BBB is a great source when it comes to finding out which plumbing companies are in good standing and have had few complaints.
Registered as a Contractor
Specialized trades, including plumbing services, require licensing, so make sure that the plumbing company you’re considering is properly licensed as a contractor. If they are not, you run the risk of costly problems because you’ll be financially liable if damages occur. If you try to sell your home, you could potentially end up shelling out more to fix the plumbing issues to meet local code requirements.
When it comes to evaluating plumbing companies, one of the most important factors is that they need to provide excellent customer service. Looking for a professional that delivers stellar customer service will lead to a long relationship with a trustworthy plumbing company. Evaluating plumbing companies takes time, but you should find the best one for your project. Give us a call today to learn how we can help you.